Frequently Asked Questions
How do I apply?
With the launch of our Approval Centre it’s now easier than ever to apply for our Rent.Grow.Own® Solution. Simply call our Approval Hotline on 1800 173 284 to receive over-the-phone approval. Alternatively, you can still apply online or fax through an application form available at your dealer which will be processed within 24 hours of receipt.
How quickly can I arrange finance?
Our Approval Centre can provide you with over-the-phone approval. Other applications methods are approved within 24 hours of receipt, for these should an urgent need arise; we can prioritise to achieve same-day approval.
When does the rental agreement start?
The rental agreement commences on the day of installation and your first payment will be deducted seven days after delivery.
Can you rent for less than 12 months?
Our rental agreement term is 12 months, but you have the option to purchase the commercial equipment at anytime and will receive 75% of the rent you have paid, excluding GST, off the purchase price.
How does the payment system work?
You will be provided a Direct Debit Authority with the rental agreement, which allows electronic transfer of funds from your account to GoGetta each week. If you have a preferred day that you would like to pay, please notify us and we can accommodate your wishes.
What happens with the maintenance?
Each new piece of commercial equipment comes with a manufacturer’s warranty, which is passed on to you. Once the warranty has expired, then as with any other finance package, you are responsible for repair costs.
When do I get my security bond back?
When you exercise your purchase option, upon GoGetta’s receipt of the funds, the security bond will be refunded usually within seven days. If you choose to return the commercial equipment at the end of the contract, the security bond will be refunded less any cleaning, transport to local depot, repair costs or replacement of non-returned accessories.
What will my payout figure be when I choose to exercise the purchase option?
Simply call GoGetta on 1800 464 388 and we will provide you with your payout figure. Or send in your request through our online contact form.Once we have received payment, you will receive a letter advising that the ownership of the commerical equipment has been transferred to you.